What Is Website Maintenance?

What Is Website Maintenance?

Website maintenance means regularly checking, updating, and improving your website so it continues to work smoothly and safely. It’s not something you do once—it’s an ongoing process, just like taking care of anything valuable.

Imagine you’ve opened a beautiful store. You’ve decorated it, placed your products neatly, and opened the doors. But what if you never cleaned it again? What if you never restocked your shelves or fixed a broken door? Customers would stop coming.

Website Maintenance

Your website is the same. It’s your online store, office, or brand hub. It needs constant care to keep it running well and welcoming for your visitors.

Let’s break it down:

1. Updating Software and Tools

Most websites are built using content management systems (like WordPress) and plugins (tools that add features). These tools get regular updates to fix bugs, improve performance, or close security gaps.
If you skip updates, your website can become slow, break certain features, or even get hacked.

software update

Example:

Let’s say your website has a contact form built with a plugin. If the plugin isn’t updated, it might stop working. That means potential customers can’t reach you—and you wouldn’t even know it.

2. Fixing Broken Links and Errors

Over time, some pages or links on your site might stop working—this is common when you delete pages, change URLs, or link to outside websites that no longer exist.

Broken links frustrate visitors and harm your Google rankings.

404

Example:

You wrote a blog two years ago that links to a product page—but now that product page has been deleted. Anyone clicking the link sees a 404 error (page not found). That’s a poor user experience.

3. Keeping Content Fresh and Accurate

Your business might change. You might offer new services, change pricing, or want to update your team photos or blog posts.
Old or outdated information can make your site look abandoned—and people may stop trusting it.

Updating content

Example:

Imagine someone visits your website and sees an offer for a service you no longer provide. They contact you, only to find out it’s unavailable. Not only is that a missed opportunity—it might also leave a bad impression.

4. Making Regular Backups

Backups are copies of your entire website—just like saving important files on an external hard drive.
If your site crashes, gets hacked, or something goes wrong during an update, backups let you restore everything without starting from scratch.

Website Backup

Example:

A plugin update crashes your website. Without a backup, fixing it could take hours—or days. But with a backup, you can restore everything in minutes.

5. Improving Speed and Performance

Websites can get slow over time. Large images, messy code, or too many plugins can all drag down performance.
Slow websites drive people away. Google also ranks fast websites higher.

Website Speed

Example:

If your homepage takes 8 seconds to load, many people will leave before it even finishes. That’s like having customers walk into your store and leave before saying hello.

6. Securing Your Site

Hackers and bots are always looking for weak spots on the internet. If your website isn’t updated and protected, it could be attacked—even if it’s a small business site.
Website maintenance includes installing security plugins, running scans, and following best practices to keep your site safe.

Website Security

Example:

A neglected plugin could become a door for hackers. They might inject spam or steal user data, which could damage your reputation and hurt your business.


What Website Maintenance Includes

What Website Maintenance Includes infographic

Website maintenance involves a wide range of tasks that keep your site secure, fast, user-friendly, and fully functional. Below are 30 common tasks that fall under regular website maintenance, along with explanations of what each task does and why it’s important.

1. Security Updates

Regularly updating your website’s software, plugins, and themes helps protect against hacking and malware attacks. Outdated components are common entry points for threats.

Here is how you can update your website plugins.

2. Backups

Creating scheduled backups ensures you have a secure copy of your website in case of data loss or technical failure. It makes recovery quick and painless.

Here is how you can take your website backups.

3. Speed Optimization

Improving loading times by compressing images, minimizing code, and using performance tools boosts user experience and can improve your SEO rankings.

How to speed optimize your website:

4. Fixing Broken Links

Over time, links can stop working due to removed or changed pages. Fixing these helps maintain credibility and improves search engine indexing.

How to fix broken links on your website:

5. Content Updates

Updating text, images, services, and blog posts keeps your website relevant and engaging for users—and signals to search engines that your site is active.

How to keep your content updated:

6. SEO Improvements

Ongoing SEO maintenance includes updating meta tags, keywords, URLs, alt text, and internal linking. This helps your website stay visible in search results.

Read this guide to learn how you can improve SEO on your website>

7. Form Testing

Contact forms, registration forms, and other relevant documents should be tested regularly to ensure they’re functioning properly and submissions are being received.

Here is how to test your website forms:

8. Analytics Monitoring

Reviewing Google Analytics or other tracking tools helps you understand visitor behavior and identify pages or elements that may need improvement.

Learn how you can monitor your website analytics:

9. Uptime Monitoring

Use tools to check if your website is live and accessible at all times. Immediate alerts help you fix outages before they affect users.

10. SSL Certificate Renewal

SSL certificates ensure your website runs on HTTPS, encrypting data for security. Renewing them on time protects user data and avoids browser warnings.

How can you renew your SSL?

11. Mobile Responsiveness Checks

Ensuring your site displays properly on mobile devices. Since most users browse from phones, this is key for usability and SEO.
Here is how you can check the responsiveness of your website:

12. Browser Compatibility Checks

Make sure your website works consistently across different browsers like Chrome, Safari, Firefox, and Edge.

How can you do your website browser compatibility check?

13. Spam Management

Regularly removing spam comments or form submissions prevents your site from being cluttered and protects its reputation.

Guide to manage spam on your website:

14. Image Optimization

Optimizing images reduces file sizes without affecting quality, which improves load times and performance.

How can you optimize images for your website

15. Database Optimization

Cleaning and optimizing your website’s database helps it run faster and more efficiently, especially for content-heavy sites.

How can you optimize your database on WordPress

16. Software Version Checks

Ensuring your CMS (like WordPress) and server software (like PHP) are up to date improves performance and security.

How to check the software version of your website:

17. 404 Error Page Monitoring

Identifying and redirecting pages that return “Page Not Found” errors improves navigation and keeps users on your site.
How can you monitor and fix 404 errors on your website?

18. Redirect Management

Managing and fixing redirects helps preserve SEO value and avoids frustrating user experiences when pages move or are deleted.
How can you do redirect management on your website?

19. File Cleanup

Removing unused files, themes, and plugins from your server saves space and reduces security risks.

How to do file cleanup on your website:

20. Plugin and Theme Updates

Just like apps on a phone, plugins and themes require updates to stay compatible with your CMS and secure from vulnerabilities.

How you can do it:

21. Accessibility Testing

Ensuring your site meets accessibility standards (like WCAG) helps users with disabilities navigate your website more easily.

How to test your website accessibility for free:

22. Content Formatting and Layout Review

Checking for layout issues, broken design elements, or formatting inconsistencies keeps your site looking clean and professional.

23. Navigation Testing

Regularly reviewing your website’s menu and navigation paths ensures visitors can find what they need easily.

24. Hosting Server Checks

Monitoring your hosting performance, bandwidth usage, and server errors can help avoid slowdowns or crashes.
Learn here how to do it:

25. Error Log Review

Examining server or site error logs helps diagnose issues before they cause bigger problems.

How you can do it:

26. Broken Image Fixes

Replacing or repairing images that don’t load improves the visual quality and professionalism of your site.

How you can do it:

27. Third-Party Integration Checks

Ensuring that tools like payment processors, email marketing software, or booking systems are working smoothly.

How to do it:

28. Sitemap Updates

Submitting an up-to-date XML sitemap to search engines helps them crawl and index your website properly.

How to do it:

29. Robots.txt Review

Make sure your robots.txt file is correctly set up so search engines know which pages to crawl or ignore.

How to do it:

30. Legal Compliance Updates

Keeping your site compliant with changing regulations like GDPR or accessibility laws protects you legally and builds trust with users.

How to make your website legally compliant:

 


Website Maintenance: DIY vs Hiring a Professional

Wondering whether to roll up your sleeves or bring in the pros? You’re not alone. Choosing between DIY website maintenance and hiring a professional depends on your time, budget, and tech comfort level. Below, we break it down so you can choose what’s right for your site.

DIY Website Maintenance

Perfect for hands-on website owners who want to save money and learn along the way.

Hiring a Professional

Ideal for business owners who want peace of mind, fast support, and expert-level performance.


Aspect DIY Website Maintenance Hiring a Professional
Cost Lower upfront cost Monthly/annual fee but with more comprehensive service
Control Full control over everything Limited control, but professional guidance included
Time Investment High – frequent checks and manual updates Low – you can focus on your business
Technical Skills Moderate to high, depending on your site None needed – it’s all taken care of
Learning Curve Great way to build your web skills No learning needed – just delegate
Risk Level Higher – mistakes or skipped updates can cause issues Lower – pros handle it proactively
Tools You’ll Need WordPress, Search Console, UpdraftPlus, Broken Link Checker WP management platforms, premium SEO and security tools
Common Tasks Content updates, backups, plugin/theme updates Full-site maintenance, speed & performance optimization
Best For Bloggers, freelancers, small personal sites Business websites, agencies, eCommerce platforms
Example Scenario You manage a personal blog or showcase site You run a service-based business where uptime and SEO matter

Which One’s Right for You?

  • If you enjoy learning, have some technical skills, and your site isn’t business-critical, DIY might work great.

  • But if your website is tied to revenue, or you simply don’t have time, hiring a pro is usually the safer, smarter choice.

⚙️ Pro Tip: Many businesses start with DIY, but as traffic and complexity grow, they shift to professional maintenance to avoid downtime and performance issues.


What Does It Cost?

Website maintenance costs can vary depending on how you manage things:

  • DIY: Often free or low-cost, but remember—you’re investing your own time. Costs may include hosting, premium plugins, or backup tools.

  • Freelancers: Typically charge between $50–$150/month, depending on the scope of work.

  • Agencies: More comprehensive plans range from $100–$500/month, often including security monitoring, SEO support, regular updates, and backups.

It may seem like a lot—but recovering from a hacked or crashed website can cost even more in lost sales, damaged reputation, and stress.

Want peace of mind? Check out our website maintenance packages and let us take care of everything for you.


Final Thoughts: Don’t Build It and Forget It

Websites are not “set it and forget it” tools. They need attention, just like any other part of your business.

Whether you update content, keep software secure, or check analytics—every little step helps your website work better, rank higher, and convert more visitors.

So, start small. Build a routine. And remember: maintenance isn’t a one-time chore—it’s a part of growth.

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